Last updated: 26 September 2026
About these terms
These terms apply when you use the Haldenreach website or send us an enquiry. By using the site, you agree to them.
Enquiries, not checkout
There's no online checkout. Sending an enquiry doesn't create an order. We'll reply to confirm stock, options, price and delivery, and an order is only confirmed once we've both agreed the details in writing.
Prices and products
Prices on the website are shown as a guide and may change. We try to describe and photograph every product accurately, but colours and finishes can vary slightly.
Outdoor safety
Mountains and weather change quickly. Gear helps, but it doesn't replace good planning. Always check conditions, carry the right navigation and safety kit, and plan your route within your experience.
Returns
Details of returns and exchanges are on our Shipping & Returns page.
Ownership
All text, logos and designs on this site belong to Haldenreach. Photography is used under the Unsplash licence.
Changes to these terms
We may update these terms from time to time. The latest version will always be on this page.
Contact
Questions about these terms? Email hello@haldenreach.com.